1. Who we are
This website, chipperteampicnc.casa, is operated by Chipperteampicnc Media Ltd, a company registered in England and Wales under company number 15928374, with its registered office at 4th Floor, 18 Hatton Garden Row, London EC1N 8DX, United Kingdom. We are the data controller for personal data processed through this website. This policy explains what we collect, why, and the choices you have.
2. Data we collect
We aim to collect as little personal data as possible. We may process:
- Information you provide — your name, email address and message when you contact us through our contact form or by email.
- Technical data — IP address, browser type, device type, pages visited and referring pages, collected through server logs and, where you consent, analytics.
- Preference data — your cookie choices, stored locally in your browser.
We do not knowingly collect data from children under 16, and we do not collect special category data.
3. How we use data and our lawful bases
We use personal data to respond to enquiries (legitimate interests or steps prior to a contract), to operate and secure the website (legitimate interests), to understand how our guides are used so we can improve them (consent), and to comply with legal obligations. We do not sell your personal data, and we do not use it for automated decision-making.
4. Cookies
We use essential storage to remember your cookie choice. Analytics and functional cookies are used only with your consent. Full details, including a table of cookies and instructions for opting out, are set out in our Cookie Policy.
5. Third-party processors
We rely on carefully selected service providers who process data on our behalf under written agreements: a web hosting and content delivery provider, an email service provider for handling correspondence, and, with your consent, a privacy-focused analytics service. Where processors transfer data outside the UK or European Economic Area, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or the European Commission's Standard Contractual Clauses.
6. Your rights under GDPR and CCPA
If you are in the UK or EEA, the UK GDPR and EU GDPR give you the right to access, rectify or erase your data, to restrict or object to processing, to data portability, and to withdraw consent at any time. You may also complain to the UK Information Commissioner's Office at ico.org.uk or your local supervisory authority.
If you are a California resident, the CCPA as amended by the CPRA gives you the right to know what personal information we collect, to request deletion or correction, to opt out of the sale or sharing of personal information (we do neither), and not to be discriminated against for exercising these rights.
7. Retention
We keep enquiry correspondence for up to 24 months after our last exchange, unless a longer period is required by law. Server logs are retained for up to 90 days for security purposes. Analytics data, where collected, is held in aggregated form for up to 26 months. Your cookie preference remains in your browser until you clear it.
8. Contact our Data Protection Officer
To exercise your rights or ask a question about this policy, contact our Data Protection Officer at [email protected] or write to: Data Protection Officer, Chipperteampicnc Media Ltd, 4th Floor, 18 Hatton Garden Row, London EC1N 8DX. We respond to verified requests within one month.
We may update this policy from time to time; the effective date above shows when it last changed.